Customer Comments

Ventex is proud of the reputation we have established with our customers in the Semiconductor Industry. To ensure continued improvement in all aspects of our business, we periodically survey our customers to solicit their opinions about the quality of our equipment and services, including a comparison with our competitors. Here is what Ventex customers have to say:

Top 3 reasons why customers choose Ventex:

• Response time
• Effectiveness of service engineers
• Quality and performance of spare parts

Ventex was rated highest in all of the following categories:

• Overall commitment
• Product performance
• After-sales support
• Cost and value
• Response Time
• System Uptime

Here is what our clients have said about us

"I have given Ventex high marks in just about every category. I have dealt with many vendors over the years, and I know the difference between the 'good' ones and the 'bad' ones. Working with Ventex has been a positive experience for me."

Ventex has consistently had better warranties on rebuilt parts and optics. I also know that I am confident if there is a problem with a received part that I will receive a replacement within 24 hours, no questions."

Ventex has outperformed their competitors, because they are willing to attempt the repairs on high cost items before replacement... I appreciate the fact that Ventex will test all parts prior to shipping to me...